Shipping Policy
Last Updated: August 11, 2026
Thank you for shopping with Velory Sports. This Shipping Policy explains our general order processing and delivery procedures.
Order Processing
Orders are typically processed within **1–3 business days**, excluding weekends and U.S. federal holidays.
Processing times may be longer during holidays, promotional periods, high-volume periods, or due to circumstances outside our reasonable control.
Estimated Delivery
After processing, standard delivery is generally estimated at:
**5–10 business days**
Delivery times are estimates and may vary depending on the destination, carrier, product availability, weather, and other circumstances outside our reasonable control.
The delivery estimate shown at checkout or provided for a particular order should be considered together with this policy.
## Shipping Costs
Shipping charges, when applicable, are calculated and displayed during checkout before the order is completed.
Any free-shipping promotion will be subject to the conditions displayed with the applicable offer.
Tracking
When tracking is available, customers will receive tracking information after the order has been shipped.
Tracking information may take some time to become active after the carrier receives the package.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information.
If you notice an error in your shipping address, contact us as soon as possible at **[VelorySupport@outlook.com](mailto:VelorySupport@outlook.com)**.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Delayed Orders
Carrier delays, severe weather, high shipping volumes, customs procedures, and other circumstances outside our reasonable control may affect delivery.
If we are unable to ship your order within the time originally stated, we will handle the delay and any applicable cancellation or refund rights in accordance with U.S. law.
Lost or Damaged Packages
If your order arrives damaged or appears to have been lost during transit, contact us at **[VelorySupport@outlook.com](mailto:VelorySupport@outlook.com)** with your order number and relevant information.
We will review the situation and provide the appropriate available solution.
Contact
For shipping questions, contact:
Velory Sports
Email: VelorySupport@outlook.com